About us

Shipping Information

To keep things simple for you we’re offering $12.50* flat rate shipping on all orders for delivery anywhere in Australia. Orders over $99 ship FREE! Unfortunately we are not able to ship internationally at this time.

*Does not apply to furniture. Please contact us for a quote on furniture shipping.

When will my order ship? 

Fully paid orders, will usually be dispatched within 2-3 business days (48 business hours). Please note there may be some dispatch delays during periods around sales or holiday periods. Orders are dispatched Monday to Friday (Australian EST) and not on weekends or public holidays. 

Standard Delivery

We usually use Australia Post e-Parcel delivery. This is a registered service which can be tracked. Deliveries are made Monday-Friday only. Estimated delivery times provided by Australia Post are 3-10 days. However, if you're in a capital city, you'll often receive it within 2 days of dispatch. For suburbs and regional areas add a day or two accordingly, depending on distance from the CBD.

This service requires a signature upon delivery. Please nominate a delivery address where somebody is available to sign for the parcel (so your work address is often best). If nobody is available, a collection card will be left to visit your local Post Office.

Returns

We accept returns for up to 30 days from purchase. If you return goods in the same condition and packaing in which they were shipped, we're happy to offer a full refund, credit or exchange.